As rental regulations continue to evolve across Australia, it’s crucial for real estate agents and property managers to stay compliant while providing tenants with secure and flexible payment options.
With new rental laws in Queensland coming into effect on 30 September 2024, offering fee-free and easily accessible payment methods for tenants is now a legal requirement nationwide.
Rental Rewards makes compliance effortless, offering a solution that not only meets the rental laws but also prioritises data security, protecting both your tenants and your business from fraud.
Here’s how Rental Rewards helps you stay compliant, secure, and deliver exceptional service, while rewarding your tenants:
Fee-Free and Flexible Payment Options
- Bank account payments
- Credit cards (Visa, Mastercard, Amex)
- PayID
- AMEX Pay with Points
- PropertyPayLater
- Google Pay
- Apple Pay
- BPay
- PayTo (coming soon)
Seamless and Automated Rent Collection
Rental Rewards simplifies rent collection through fully automated process that saves you time and minimises manual work:
- Automated Rent Collection
Enjoy automated reconciliation and bank account verification.
- Direct Debit Setup
Tenants can easily set up automatic direct debit payments with our ‘Set & Forget’ feature or receive SMS and email reminders to pay via ‘YesPay’.
Seamless and Automated Rent Collection
At Rental Rewards, protecting tenants’ data and safeguarding your business from fraud is our top priority. We employ industry-leading security measures, including:
- PCI DSS Level 1 Compliance
Our solution meets the highest security standards for protecting sensitive information, ensuring secure payment processing.
- No Card Details Stored in Full
We never store tenants’ card details in full, further enhancing security.
- Fraud Protection with 3D Secure (3DS)
Built-in 3DS fraud protection adds an extra layer of security by authenticating payments and preventing unauthorised transactions.
- No Chargeback Guarantee
As the only provider offering a No Chargeback Guarantee**, Rental Rewards removes the risk of fraud-related chargebacks for you and your property owners.
- Online Bank Account Verification
We verify bank accounts online to reduce errors and ensure correct payments.
- PayID
Tenants can use PayID to avoid sharing their bank account details, protecting them from fraud and incorrect payments.
Rewards for You and Your Tenants
Rental Rewards goes beyond efficient and secure payment processing by offering rewards. Both you and your tenants can earn Qantas Frequent Flyer Points and enjoy Ambassador Club offers, adding extra value to every payment made through our platform
Outstanding Support Every Step of the Way
From onboarding to ongoing support, Rental Rewards handles everything to ensure a smooth and seamless experience for both you and your tenants. Whether it’s setup assistance or ongoing help, we’re here to support you at every stage.
By choosing Rental Rewards, you stay compliant with the rental laws and provide a secure, flexible, and rewarding payment experience for your tenants. Plus, you’ll save time on admin work while protecting your business from fraud.
*Option for processing fees to be absorbed by the real estate agent when applicable.
**For Australian-issued Visa and Mastercard only – contact us for more details.
Rental Rewards offers real estate agents and developers a superior, hassle-free rent collection solution with 20 years of industry experience. Supporting Apple Pay, Google Pay, PayID, PayTo, Amex Pay with Points, cards, digital wallets, and bank accounts, it ensures tenants can pay their way. Enjoy automatic reconciliation, bank account verification, no cost to agents, and top-tier security with a no-chargeback guarantee. As a PCI DSS Level 1 compliant service, it provides the highest level of security. Tenants earn Qantas Frequent Flyer points and Ambassador Membership Rewards, enhancing satisfaction and loyalty.
