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For agents & tenants Rent payments, made calm

Rent collected. Reconciled automatically.

One complete and proven solution that helps agents get paid faster, with a superior credit card solution and automatic reconciliation.

All the ways to collect rent

PayToPayIDBank accountVisaMastercardAmerican ExpressApple PayGoogle PayAlipay+

Trusted by agents and tenants across Australia

Rent receivedExample
PayToAuthorised once in the tenant's banking app
Fast
Bank accountSet & Forget, started by the agent
Scheduled
PayIDPaid from any Australian bank
Fast
Credit cardVisa, Mastercard and American Express
Easy
Reconciliation file ready for your property management software
Agent dashboardLiveJune

Rent received - June

$2,000this month

Automatic payments

Set & ForgetTenants on auto-pay

Arrears follow-ups

JMUnit 4Paid
ALUnit 9Auto Retry
RKUnit 2Paid

Example

Why Rental Rewards

01

Complete and proven solution

Payments, tenant details, rent increases and reconciliation in one platform.

02

Faster PayTo

Tenants authorise rent once in their banking app, and PayTo collects it on schedule.

03

Tools to get paid faster

Set & Forget, YesPay, Auto Retry, Request to Pay and One Off Payment.

Solutions

Built for both sides of the lease.

Agents get one place to manage every payment. Tenants get an easy, flexible way to pay.

Complete payment management

Process payments, edit tenant details, action rent increases, collect payments and reconcile statements, all in one platform.

01Process payments
02Edit tenant details
03Action rent increases
04Collect payments
05Reconcile statements

Auto-reconciliation

Automatic payment reconciliation for REST, PropertyTree, Console and PropertyMe. Save your staff time with less manual processing and receipting. Developer docs →

RESTPropertyTreeConsolePropertyMe

Superior service

Onboarding, implementation and tenant support, handled by a team that stays with you.

PayTo

Automatic rent payments, collected on schedule.

Payment flexibility

Let every tenant pay the way that suits them.

Accepted payment methods

PayToBank accountPayIDCredit card

Reconciliation files for the property software you use

RESTPropertyTreeConsolePropertyMe
Agent tools

Five ways to get paid faster.

Automate the routine, follow up without the phone calls and give every tenant a simple way to pay on time.

Automatic

Set & Forget

Automatic rent payment by card, bank account or PayTo, initiated by the agent.

SMS reminders

YesPay

Rent reminders where tenants simply reply YES to pay.

Recovery

Auto Retry

Retries failed payments within 48 hours, with email and SMS alerts.

Click to pay

Request to Pay

Send payment requests by SMS or email with a click-to-pay link.

One-off

One Off Payment

Collect deposits, water invoices and other one-off amounts.

What you can collect

One platform, every payment on the books.

From rent to auction fees to the water bill, collect it, track it and reconcile it in the same place.

01

Property management

RentRental arrearsCommercial rent
02

Sales & fees

Vendor feesAuction feesMarketing expensesSales deposits
03

Everything else

Strata / owners corporation feesHoliday rentalsUtilities - water, gas, electricity
Security

Bank-grade care for every payment.

Your tenants' details are protected at every step, on infrastructure hosted by Microsoft in Sydney and Melbourne data centres.

PCI DSS compliant platform

No full card numbers storedSensitive card data is never kept.
Card tokenisationCards are replaced with secure tokens.
PCI DSS compliantMeets the payment card industry standard.
SSL/HTTPS and data encryptionSecure, encrypted connections throughout.
Hosted by MicrosoftIn Sydney and Melbourne data centres.
Modern .NET platformBuilt on a modern, supported stack.
Stories

Agencies that made the switch.

Rental Rewards was easy to set up. Our customers & the LJ Hooker West Lakes Team love it.
JA
Josie AuricchioProperty Investment Manager / Director, LJ Hooker West Lakes
Training and regular refreshers were provided throughout the process.
KN
Karl NeuschwangerProperty Management Director, LJ Hooker Wollongong
We were able to quickly send these requests and still enable us to get their rent paid.
SA
Stacey AucielloOffice & Property Manager, Honer Dodd Realty
Also fromNeelam Brown, Robina Realty Gold CoastCarol Fung, Raine & Horne City Living PyrmontAnna Molinaro, Stockdale & Leggo Blackburn

Trusted by the best

Century 21Barry PlantRaine & HorneCoronisFirst NationalProfessionalsRay WhiteLJ Hooker
FAQ

Questions, answered.

Still curious? Our team handles onboarding, implementation and tenant support. Call us:

(02) 9556 7556 Monday to Friday, 9am-5pm Sydney timeBook a demo
How does Set & Forget work?

Set & Forget is automatic rent payment by card, bank account or PayTo. The agent initiates it, and rent is then collected automatically on schedule.

What is YesPay?

YesPay sends tenants a rent reminder by SMS. To pay, they simply reply YES.

What happens if a payment fails?

Auto Retry retries failed payments within 48 hours and sends email and SMS alerts, so you are not chasing tenants manually.

Can I send a one-off payment request?

Yes. Request to Pay sends a payment request by SMS or email with a click-to-pay link, and One Off Payment covers deposits, water invoices and other one-off amounts.

Which payment methods can tenants use?

PayTo, bank account, PayID and credit card.

How is payment data kept secure?

The platform is PCI DSS compliant, and data is protected with SSL/HTTPS and encryption.

Where is my data hosted?

Rental Rewards is hosted by Microsoft in Sydney and Melbourne data centres and built on a modern .NET platform.

Get in touch

Let's make rent the easy part.

Book a demo or ask a question. Our team handles onboarding, implementation and tenant support.

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One platform. Every industry. Payments that flow.

ZenPay is the Australian online payments platform behind Rental Rewards and its sister brands. One PCI DSS compliant platform runs behind every brand.

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